Body Language
Body language is key to our communication, often revealing much more than what we say and how we say it. Those who are in tune to this type of communication are able to get the most out of meetings and conversations. They can read and adapt to the body language of others, influence and engage […]
Stress Management
Stress is something that we encounter constantly throughout or working and personal lives. Knowing how to handle stress effectively and recognizing it in yourself and the people around you are useful skills to have. It will help you to become a more effective team player or leader and will help you to maintain a […]
Pressure Management
In the competitive workplace, pride is often gained from facing high-pressure situations head-on. However, while a little pressure may keep you motivated, too much is bad for your health and not conducive to productivity. This Pressure Management training course will help you review and address your own levels of stress and give you the tools […]
Presentation Skills
Whether it’s presenting to your peers or addressing a large audience, presentation skills are essential for effectively communicating your message. This course does not claim to eliminate your nerves and anxieties surrounding presenting but will teach you to manage them and focus your energy in a more productive direction. On completion, you will be confident […]
Active Listening
Upon completion of this Active Listening course, you will be better at communicating, both in and out of the workplace. You will be able to build more productive relationships and waste less time by resolving conflicts and solving problems more efficiently.
Creative Thinking
In this online Creative Thinking course, you will learn to unleash your creative potential and encourage innovative ideas from others. Beginning by understanding your own creativity, the course will explore creativity and innovation in business, with a particular focus on problem-solving. On completion, you should feel confident in your creative ability and know how to […]
Kotter 8 Steps
Change management skills are essential to anyone in a position of leadership. By exploring Kotter’s 8 Step model through this interactive course, you will gain a clear guideline to implementing a smooth change process as well as essential change management skills. On completion, you will be able to apply the model to your own […]
Process Mapping
Process Mapping enables teams to visualize what is going on in a process and identify areas in need of improvement. This course will teach you the tools and techniques to create and analyze a process map. Upon completing this course, you will be able to run basic Process Mapping workshops in any organization.
Kaizen Introduction
Lean Kaizen events, also known as Kaizen Blitz or Rapid Improvement Workshops, are a systematic approach to identifying and eliminating problems in a short period of time. A popular Business Improvement method for organizations around the world, they are proven to increase efficiency and ultimately save businesses time and money.
Takt Time
Customer demand is in a constant state of instability. To meet demand and run your processes in the leanest and most efficient way, you need to define takt time for your work process. Takt time is the rate at which you need to complete a product or service to meet customer demand. This one hour […]
Voice of the Customer
Voice of the Customer training is essential to help you understand how to define success within your organization. This course provides huge benefits to the companies that implement it by giving them a starting point to improve and illustrate what their customers value. It also explores the importance of customer segmentation, and how certain key […]
Giving and Receiving Feedback
The thought of feedback can often be frightening, both for those providing it and those receiving it. Given untactfully or taken badly, it can be demotivating and damage working relationships. But when done well, feedback can be an extremely powerful and positive tool. Our Giving and Receiving Feedback training course will hone your ability to […]
Communication Skills
Communication is so essential to our success, but many of us are unwittingly giving the world a message that we’d rather not. By completing this short course, you can gain insight into what you could improve on, and build a plan that’s tailored to you.
Little’s Law
Improve your time management skills with our online Little’s Law training course. Little’s Law is an equation that demonstrates that the more tasks we take on, the longer it will take to complete each task. The equation and theories of Little’s Law are simple but effective. When applied correctly, they will transform your efficiency, both […]
Mistake Proofing (E-Learning)
Mistake-proofing, or Poka-Yoke in Japanese, is a simple but effective way to save organizations significant sums of money. Those trained in mistake-proofing are able to identify, solve, and even prevent problems from occurring altogether. Delegates will learn techniques to fool-proof systems and improve the quality of processes to reduce the risk of mistakes occurring and […]
Conflict Resolution
This course will help you develop a range of conflict management skills that you can utilize to resolve disagreements and conflicts in the workplace. It’s not possible for everyone to agree all the time. It’s important to learn how to manage disagreements so that they do not harm relationships.
Emotional Intelligence
Emotional intelligence is the ability to be aware of and to manage emotions and relationships. This course will help you to develop your emotional intelligence, which in turn will help you to become more successful in your personal and professional relationships. This course will help you to develop your emotional intelligence in your personal and […]
Coaching Skills
This two-hour Coaching Skills Training course begins by exploring the role and responsibilities of a coach and helps you perform a personal assessment of your current coaching abilities. You will then be provided with the knowledge, tools, and techniques to develop into an effective and adaptable coach. This includes all the essentials of coaching, from […]
Brainstorming
Idea generation is a major part of many aspects of business. It often takes center stage at the start of a new project, when you take on a client, or as the first step in solving an internal or external problem. The tool most of us turn to, instinctively, when we need to generate some […]
Tier Meetings
As part of the daily management system, Tier meetings are a structured approach to achieve daily adherence to standards, both in the functional offices and in the work areas. In this 1-hour course, we will cover the objectives, benefits, and different levels of Tier meetings. A structured approach for leaders to strengthen employee focus on […]